Thrive is GDPR compliant and HIPAA compliant. We take your security seriously. Check out gothrive.io/privacy-policy for details.
How will participants receive experiences?
We send experiences via email or sms.
What should I know about sms messaging?
SMS messages come from a 10-digit phone number. Once a message is received from a number, messages will always come from that specific number. It is important to let participants know to expect this. The message will contain a link that does not need to be logged into. These links are unique and secure. Participants may be subject to carrier messaging and data rates.
Can a user opt-out?
Yes, by clicking “unsubscribe” within a Thrive email or by replying “STOP” to an sms message.
Who should I involve before beginning a Thrive program at my company?
Some clients have found it helpful to consult with Human Resources, Information Technology, and Legal.
Does my IT department need to do anything?
YourITdepartmentmaywantto“whitelist”app.gothive.ioanda firstname.lastname@example.org.Ifyou choose to use personalized program branding, those urls and emails can also be whitelisted.