One of the most important – perhaps the most important – aspect of the Thrive Platform is our ability to provide ongoing feedback to our Users. For so long, corporations have operated with a top-down model. Leadership comes up with a plan, that plan is general disseminated downward, and then people are expected to execute on that plan.
While that may have worked OK in industrial economy, it simply isn’t suitable in today’s knowledge worker economy.
Thrive’s main goal is to level the playing field by giving everyone an equal voice, while providing continuous feedback to make sure everyone knows that their voice is heard, respected, and appreciated.
A recent article in Farnam Street, which I’ll link to below, discusses the importance of not only providing feedback, but also understanding the purpose of the feedback being provided so that it has maximum impact on those receiving it.
In summary, they identify three district kinds of feedback:
- Appreciation – This is when you express gratitude for someone’s effort. It’s an emotional expression intended to elicit an emotional response.
- Advice (coaching) – This involve suggestions about particular behaviors that should either be repeated, or changed. The focus is on someone’s performance, but should not be conveyed as a judgement of the person, or people, receiving the feedback.
- Evaluation – This is when someone’s performance is ranked against a set of established standards. Unlike much feedback, this should not be an emotional exchange.
Thrive allows admins to provide these various feedback types. As examples, we can collect examples where an individual’s efforts are praised, sharing it with them and others. We can also offer advice and coaching. Finally, we can provide evaluations that could be as simple as a quiz score, or something more complex such measures of things like confidence and belief.
To learn more about the way Thrive incorporates feedback, please reach out. We’d love to talk to you about how we can help you build a more feedback-centric organization.
And to learn more about the importance of giving feedback, and the different ways it manifests, head on over to Farnam Street and give their full article a read. It’s definitely worth a few minutes of your time!
Thanks for reading –