As business transformations and disruptions happen in a VUCA world. We don’t have as much time to shift our habits and systems; creating an expensive lag in the change.
This McKinsey Article highlights an important part of large scale change that is often overlooked.
We hear the demand for more agility and ways to accelerate change, however many tools leave out the important step of measuring and addressing Mindsets. One of the easiest ways to understand this in practice is highlighted in the article;
“Consider the story that Ben and Rose Zander told in The Art of Possibility: Transforming Professional and Personal Life (Harvard Business Review Press, September 2000) about a shoe company that sent two traveling sales reps to a faraway market it hoped to enter. Soon, two telegrams came back independently.
One said, “Situation horrible. They don’t wear shoes!”
The other said, “Glorious opportunity; they don’t have any shoes yet!”
Beyond vignettes such as this, the data show clearly that mind-sets matter: companies that take the time to identify deep-seated ones are four times more likely than those that don’t to rate their change programs as successful.”
A culture is made up of habits, behaviors and systems that need to adapt faster, and leaders need to pay attention to how the people tasked with the execution view the world around them.
If you want to learn more about measuring mindsets as a part of your change initiatives, we would love to have a conversation.